Harley Street Clinic exterior in London with British flag and classic architecture

Reception desk at Harley Street Clinic, London with modern design and staff

Reception and waiting area at Harley Street Clinic, London with modern seating

CyberKnife radiotherapy room at Harley Street Clinic, London

Consultation room at Harley Street Clinic London with modern decor and medical chair

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United Kingdom, London

MRI of one area in Harley Street Clinic

Informazioni sulla clinica

The Harley Street Clinic is a part of the HCA Healthcare UK - the largest private network in the UK. The specific specialties of the Clinic is Cardiology and Oncology. The Clinic also offers a range of outpatient diagnostic services.

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Harley Street Clinic: più dettagli informazioni sulla clinica

United Kingdom, London

The Harley Street Clinic is certified by

ISO 9001:2000 for the efficient qualitative services provided in the Hospital
Healthcare Quality & Safety (HQS) program for the implementation healthcare quality and patient safety policies.

The Cancer Center is considered as one of the best in London. It has the Macmillan Quality Environment Mark. It means people living with cancer have all necessary conditions of cancer care in the Hospital.

The London CyberKnife Center is the 1st center in the UK providing CyberKnife treatment to patients with:

brain cancer
prostate cancer
liver tumors (both benign and malignant)
pancreatic cancer
spinal lesion.

The treatment is available on the outpatient basis.

The Cardiology Department is awarded Centre of Excellence by the Quality, Safety and Improvement Department in the USA. According to the Healthcare Commission, the Department is in top-10 hospitals for heart surgeries in London.

Stay at the Harley Street Clinic

a patient can stay in the private ward with a bathroom, satellite TV, Wi-Fi, air conditioning
a patient has a personal resident medical officer to assist
highest infection prevention and control.

Servizi aggiuntivi

Traduttore

Disponibile

gratis

Alloggio

Hotel (appartamenti) vicino alla clinica, pagamento giornaliero

Recensioni dei pazienti

Google 4.1

10 Google recensioni

Michelle Ball

Feb 27, 2020

Consultant care is fabulous - cannot be faulted - however... Overdue excess fee of £130.00 (hardly the King's Ransom!) letters were addressed to my son (needless to say - not the person who was paying the bill!) - so I wasn't getting the reminders... then Admin person has the audacity to phone me at work to chase the money!!! Disgusted with the customer service I have been shown this afternoon! Literally disgusted! Such a shame as Mr Woods was so fantastic, it is always an admin person with a superiority complex that spoils the ENTIRE customer experience. So cross. If you want me to may the bill, address the letters correctly and maybe be polite when you call!!

Wilfred Emmanuel-Jones

Feb 26, 2020

HCA I received treatment for AML at UCLH. The treatment was successful. Below is a link to a documentary that I have made about patients living with Graft Versus Host Disease https://youtu.be/DI0TOq_gHEY It features the good treatment I had at the private wing of UCLH and it might be a helpful to both patients and professionals. Please share because more understanding of this condition will be a lot of help to patients. Wilfred Emmanuel Jones

Claire Andrews

Aug 12, 2019

Beware - customer care is non existent, glossy brochure but nothing helpful such as pre-admission info which is paramount, at the Portland Hospital consultant was excellent & nursing staff great but aftercare is shocking money spinning out of hours doctor service at £350 an appointment. Recommend seeking alternatives to HCA Healthcare.

Lesley James

Jul 24, 2019

😊 not our wonderful NHS This must be some kind of private treatment

Antoinette Pimblett

Sep 12, 2019

This place is beyond a joke. Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay HCA and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now… they have my money and my insurers money. Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All i keep getting is 'we will check this friday and see if it's hit the account'. Payment was sent 29/08/2019. I am a final year PhD student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done.

Jeffery Hugh Crosland

Apr 18, 2019

Just read the reviews . Seems customer care doesn’t exist. So just stay with our own NHS. They really do have an excellent bedside manner.

Bridget Cam

May 15, 2019

Been trying to pay my bill, system confirmation, but didn’t charge my card. Took three weeks to respond to any email. Asked them to call at 1.30pm. They didn’t. I then call their payment office service, which is terrible. Three different cards (with money to cover) failed six times. They blamed me, called my bank, no process made. Called them back, continued to fail! Finally worked the seventh time. Mmm, your account system needs a overhaul! Your customer service needs action! Shame it doesn’t support the hospital service

Steve Hardie

Apr 5, 2019

The healthcare is excellent, but sadly the administration behind it is woeful. Seven months after an insured treatment was conducted the hospital decided to contact us out of the blue, claiming 950 GBP outstanding on our account. Despite 3 months of trying, they were unable to provide a copy to either ourselves or our insurers, and once this was eventually done and were told by our insurers not to contact us whilst the invoice was being assessed, we received a letter threatening to pursue legal action.....all this at a time when our 18 year old son has been through a period of great stress. Absolutely shameful treatment that lets down a great healthcare team

James Drummond

Apr 15, 2019

The care I received was as expected, but they charged me twice on several occasions, then insisted that I pay. The admin aspect is shocking.

Sandra Montisci

Aug 9, 2019

Their administration is appalling. By their 13 mail letters of 6 dates, from 8 February 2019, to today Friday, 9 August 2019, from HCA Healthcare UK, to us, they have incorrectly charged us for 2 appointments and for 4 membership services that we have not received.

35 Weymouth Street, London W1G 8BJ

Le informazioni sono state presentate da

Fahad Mawlood

Rappresentante della clinica

aggiornato 11/2/2026

Come funziona:

Troviamo un coordinatore medico esperto nell'argomento
Ricevi un'offerta personalizzata con una guida passo a passo e un preventivo
Organizziamo il tuo viaggio inclusa la programmazione degli appuntamenti e la prenotazione dei voli
Arrivi in ospedale, noi ti supportiamo 24/7

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