Subject: Concern/ disappointment about Discharge at Max Hospital Gurgaon.
Dear Hospital Administration,
We have visited Max hospital many times for consultations to Dr Farooqi and Dr Ayush ( Who are caring and excellent at their line) and admitted couple of times, we recently had experienced that left me concerned, particularly regarding the discharge information provided. On 18/9/25 , my husband was discharged with information stated on summary “there’s no designated ICU for TB patient hence refer to other TB centre” ( refer to photo attached ) where he was isolated in ICU room at Max for 1 night prior to discharge. We went to the TB centre refer by Dr. Sakshi and Dr Shivanshu by ICU ambulance with BP medicine given (norad )but that centre rejected us as it wasn’t reserve by hospital in advance stating there’s no bed and told us to find other centre. We struggled to get admission and finally got admission at Fortis hospital later in the night.
The specifics of the issue were why listing your Max hospital for best TB hospital which is complete opposite or you treated patient based on influenced? Not sure.
I hope Max hospital can review this incident and consider improvements to ensure better integrity, avoid physical and mentally exhausting experience to other patient in future.
Thank you for your attention to this matter. I'd appreciate feedback on any steps taken.
Sincerely,
Malsawmdawngkimi
La clinica non accetta nuove richieste
Tempo medio di risposta — 5 minuti
