L'anestesista non mi ha mai parlato personalmente, nonostante avessi delle preoccupazioni riguardo l'anestesia generale.
Mi sentivo male e assonnata dopo l'intervento, quindi non sono riuscita a chiedere impacchi freddi per minimizzare il gonfiore e le contusioni fino a diverse ore dopo. Credo che il personale infermieristico avrebbe dovuto iniziare, o almeno offrire, gli impacchi freddi. Ho avuto un gonfiore e delle contusioni significative per diversi giorni.
Sembravo spaventosa la prima settimana, tanto che non riuscivo a utilizzare l'app di 'riconoscimento facciale'. Ancora non mi piace 'il nuovo aspetto' del mio viso. Sento che è stato tirato troppo. E le pieghe extra delle palpebre, che erano il motivo per cui volevo la chirurgia correttiva, sono ancora presenti e non sono migliorate.
Rispondi come DCH Chen
rappresentante di
12 mag 2026
Dear Khwie-Hoa,
Thank you for sharing your feedback with us. We sincerely apologize that your experience and recovery process did not meet your expectations.
We understand your concerns regarding the swelling, bruising, and your current facial appearance after surgery. As healing after facial procedures can continue over several months, some tightness, swelling, and asymmetry may gradually improve over time. However, we fully understand how frustrating and stressful this experience can feel for you.
We are also sorry to hear that you felt communication regarding anesthesia concerns and post-operative care could have been better. Your feedback is valuable to us and has been shared with our team to help improve our patient care experience moving forward.
Since some time has already passed after your surgery, we would genuinely appreciate the opportunity to follow up on your current condition directly with our medical team. Please kindly contact us privately with updated photos and details of your concerns so we can properly review your case and assist you further.
At DCH, we truly care about our patients’ recovery and long-term satisfaction, and we remain committed to supporting you throughout your healing journey.
Wishing you all the best, and we hope to hear from you soon.